Night Auditor job description

As a Night Auditor, you will play a crucial role in ensuring the smooth operations of the company during the night shift. You will be responsible for performing various accounting and administrative tasks, including reconciling daily transactions, preparing financial reports, and providing exceptional customer service to guests. Your attention to detail and ability to work independently will contribute to the overall success of the organization.

Responsibilities:

• Perform night audit duties, including reviewing and reconciling all daily transactions, ensuring accuracy, and resolving any discrepancies.
• Compile and analyze financial information to prepare financial reports, such as balance sheets, profit and loss statements, and cash flow statements.
• Prepare and distribute daily revenue and occupancy reports to management.
• Handle check-ins, check-outs, and guest inquiries during the night shift, ensuring exceptional customer service.
• Process and confirm reservations, cancellations, and modifications.
• Respond to guest requests and complaints, resolving issues in a timely and efficient manner.
• Ensure the safety and security of hotel guests by monitoring the premises during the night shift.
• Maintain accurate records of guest accounts, ensuring all charges and payments are properly posted.
• Assist with the preparation and distribution of daily reports for various departments, such as housekeeping and maintenance.
• Follow all company policies and procedures, including safety and security protocols.

Minimum Requirements:

• Proven working experience as a Night Auditor or in a similar accounting role.
• Strong knowledge of accounting principles and financial reporting.
• Proficient in using accounting software and Microsoft Office Suite.
• Excellent communication and customer service skills.
• Ability to work independently with minimal supervision.
• Attention to detail and accuracy in performing financial tasks.
• Ability to handle and resolve guest complaints or concerns.
• Aptitude for working in a fast-paced and sometimes stressful environment.
• Flexibility to work night shifts and weekends.
• High school diploma or equivalent qualification.

Recommended Skill Set:

• Previous experience in the hospitality industry.
• Experience using hotel management software.
• Knowledge of local and state regulations regarding hotel operations.
• Ability to speak multiple languages.
• Understanding of revenue management principles.
• Strong problem-solving skills.
• Ability to multitask and prioritize tasks effectively.
• Exceptional organizational skills.

If you are a detail-oriented individual with a passion for numbers and customer service, we encourage you to apply for our Night Auditor position. Join us and be a part of our exciting and dynamic team!