Billing Manager job description

A Billing Manager is responsible for overseeing and managing all aspects of the billing process within an organization. They are instrumental in ensuring accurate and timely invoicing, payment collection, and record-keeping. The Billing Manager plays a vital role in maintaining strong financial health for the company and ensuring smooth cash flow operations.

Responsibilities

• Oversee the end-to-end billing process, including invoicing, credit memos, adjustments, and collections.
• Manage a team of billing specialists, providing guidance and training to ensure high-quality work output.
• Monitor and analyze billing processes and systems to identify opportunities for improvement and implement efficient procedures.
• Review, verify, and approve all invoices and billings before sending them to clients or customers.
• Coordinate with other departments, such as Sales, Finance, and Operations, to resolve billing-related issues and ensure accurate data flow.
• Create and maintain billing policies and procedures to ensure compliance with relevant regulations and internal controls.
• Prepare regular reports on billing activities, collections, and outstanding balances for management review.
• Manage customer accounts, including updating customer records, resolving billing discrepancies, and addressing customer inquiries or complaints.
• Collaborate with the Finance team to reconcile accounts receivable and resolve any discrepancies.
• Develop and maintain relationships with key clients and external stakeholders.

Minimum Requirements

In order to be considered for the role of Billing Manager, candidates must meet the following minimum requirements:

• Proven work experience as a Billing Manager or similar role.
• Solid understanding of billing principles, best practices, and relevant regulations.
• Proficiency in using billing software and various financial management systems.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Previous experience managing a team is highly preferred.
• Bachelor’s degree in Accounting, Finance, or a related field is required.

Recommended Skill Set

The following skills are not mandatory but highly recommended for a Billing Manager:

• Advanced proficiency in Microsoft Excel or other spreadsheet software.
• Knowledge of financial reporting and analysis.
• Experience with billing and accounting software, such as QuickBooks, SAP, or Oracle Financials.
• Understanding of contract terms and conditions.
• Ability to adapt to changing technologies and embrace automation.
• Strong leadership and team management skills.
• Attention to detail with a high level of accuracy.
• Ability to handle confidential information with utmost integrity.
• Knowledge of industry-specific billing practices and requirements.
• Excellent problem-solving and decision-making abilities.

The Billing Manager plays a critical role in ensuring accurate and efficient billing processes within an organization. Supervising a team of billing specialists, managing customer accounts, and analyzing billing data are key responsibilities of this role. The ideal candidate for this position will possess a strong understanding of billing principles and regulations, proficiency in billing software, and exceptional attention to detail. Additionally, strong leadership, communication, and analytical skills are essential to succeed as a Billing Manager.

If you meet the minimum requirements and possess the recommended skill set, we encourage you to apply for the position of Billing Manager. Join our dynamic team and contribute to our financial success!